Privacy policy.

Effective Date: [15/09/2025]

At Blend Naturopathy, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your data when you visit our website, book an appointment, or engage in services.

1. Information We Collect

We may collect the following types of personal information:

  • Your name, email, phone number, and address

  • Health history and medical information (if provided during consultations or via intake forms)

  • Payment and billing details (processed securely via third-party providers, not stored on our servers)

  • Website usage data through cookies and analytics

2. How We Use Your Information

Your information may be used to:

  • Provide naturopathy consultations and health services

  • Process bookings, payments, and client records

  • Send appointment reminders, updates, or resources

  • Improve our website, services, and client experience

  • Comply with legal, professional, and regulatory requirements

3. How We Store & Protect Your Data

  • Client records are stored securely within Cliniko, which complies with Australian privacy and health record standards.

  • We take reasonable measures to protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.

  • We do not sell, rent, or trade your personal information.

4. Third Parties

We may share your data only when:

  • Required by law or regulatory authorities

  • Necessary with third-party service providers (e.g., Cliniko, payment processors) to enable service delivery — these providers are bound by strict privacy and confidentiality obligations

5. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate details

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at: [fleur@blendbyfleur.com]

6. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve your browsing experience. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

7. Updates to this Policy

This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Fleur ✿
Email: [fleur@blendbyfleur.com]
Location: Port Fairy, Victoria, Australia

Online Consultations only.